ABOUT US

Welcome to The Thairapy Suite Where Healthy Hair Meets Expert Care. The Thairapy Suite is a specialized Natural Hair & Loc Maintenance Salon Suite for clients who want more than just getting their hair done. We provide expert care, intentional maintenance, and solutions designed around the actual condition of your hair. Founded by MiMi STYLZ, Founder & CEO, Licensed Cosmetologist, Educator, and Natural Hair & Loc Specialist, with 30+ years of hands-on experience and more than 20 years as a licensed professional, The Thairapy Suite was built from experience—not trends. We know hair. We know locs. We know that every head of hair has its own story. We don’t guess. We assess. We don’t just style. We solve. Our specialties include Natural Hair Care, Loc Maintenance, Loc Repair, Restoration & Reconstruction, Precision Cutting, and Healthy Hair Solutions. Every recommendation starts with what your hair actually needs, where you want it to go, and the best way to get it there. Sometimes your hair needs maintenance. Sometimes it needs repair. Sometimes it needs a completely different direction. Education is part of our luxury experience. We want you to understand your hair—not simply sit in our chair and hope for the best. We explain what we see, what we recommend, and why. Luxury at The Thairapy Suite means privacy, expertise, precision, comfort, and intentional care. •No crowded salon floor. •No rushing. •No assembly line. Just quality work, a professional experience, and a specialist who knows what she’s doing. Healthy Hair. Expert Hands. A Clear Plan. Real Solutions. Welcome to Your Thairapy Experience. -——————————————- The Suite Standards Our Standards establish how The Thairapy Suite operates and what every client can expect from the experience. They are built around expertise, consistency, respect, and results. Every appointment is intentionally scheduled according to the service selected, time required, and availability of The Thairapy Suite. Consistency protects the work. Planning protects your appointment. ————————————————- New Client Consultation Every new client begins with a New Client Consultation. The nonrefundable Consultation Investment is applied toward services booked within 14 days. The consultation determines what your hair needs—not simply what sounds good on a service menu. We conduct an in-depth assessment of your hair & scalp, discuss your goals, and create a plan based on what your hair actually needs. We also establish the appropriate service and investment required for your appointment. ————————————————— Client Communication Email is the best way to reach MiMi and the preferred method of communication for all questions, appointment-related matters, and general correspondence. Please allow adequate time for email responses. Text messaging is reserved for emergencies only. Non-emergency questions, requests, or appointment communication should be sent via email to ensure your message is received and addressed appropriately. —————————————————— Booking & Payments We accept: * Cash * Card on file * Tap to Pay * Debit/Credit Cards ————————————————— VIP Priority Booking VIP Priority Booking is reserved for clients who require access outside our standard availability. This includes select extended-hour, last-minute, or otherwise unavailable appointments. A VIP Priority Booking Investment is required to book your services. ————————————————— Appointment Experience The Thairapy Suite is a private, professional, premium environment. We maintain an atmosphere that is focused, respectful, and appropriate for professional service. Disruptive, discourteous, confrontational, or otherwise inappropriate conduct is not accepted. Excessive profanity, political/ religious discussions, inappropriate advances, comments, flirting, unwanted touching, or suggestive behavior have no place in The Thairapy Suite. Crossing those boundaries ends the appointment. •Your appointment is scheduled as the services selected at booking. Additional services must be discussed and scheduled before your appointment. •We do not add services at the last minute or compromise the quality of your experience. We do not rush quality work. •Limited phone use is required when positioning, communication, or precision is affected. —————————————————- Scheduled Appointment Changes & Cancellations 48-Hour Notice is required for cancellations and appointment rescheduling. •Arriving more than 10 minutes late results in a $75 Late Arrival Charge. Arriving more than 15 minutes late results in cancellation of your appointment. •Same-day cancellations and same-day rescheduling result in a 100% payment of the reserved service, plus a separate Reservation Investment required to secure the new appointment. Welcome to your Thairapy Experience.